At Unicuebox, refunds are handled according to service nature:

Once service delivery begins, fees are non-refundable.

Time & Material or subscription services are non-refundable after activation.

SaaS subscriptions or third-party product licenses delivered through Unicuebox are non-refundable once provisioned.

Cloud infrastructure, PaaS, hosting, SMS services, and other platform services are non-refundable after activation.

Returns and replacements are subject to respective manufacturer/OEM warranty and their applicable policies.

Approved exceptional refunds (if any) will be processed within 25–30 business days to the original payment method.

Due to the nature of digital and regulated services such as cloud infrastructure, SMS services, domain registration, hosting, and software licensing:

• No refunds shall be issued once such services are activated, provisioned, or consumed.

• Failed delivery caused by regulatory restrictions, customer configuration errors, or third-party service dependencies does not qualify for refunds.