SMS Services

Purpose: Ideal for marketing campaigns, product launches, event invitations, and seasonal offers.

Benefits:

• Reach thousands of customers in seconds.

• High open rates compared to other channels (e.g., email).

• Boost engagement with concise, clear calls to action.

Use Case Example: A retail store sending a 20% off coupon code to its subscriber list.

Purpose: Send time-sensitive notifications like payment confirmations, account updates, shipping details, and appointment reminders.

Benefits:

• Instantly inform customers about critical account or service updates.

• Improve customer confidence through transparent communication.

• Reduce inbound support inquiries by proactively sharing status alerts.

Use Case Example: A fintech app sending account balance updates upon each transaction.

Purpose: Secure user logins, registrations, and password resets by sending unique codes that expire after one use.

Benefits:

• Strengthens account security and reduces fraudulent activity.

• Seamless, real-time user authentication experience.

• Compatible with a wide range of applications.

Use Case Example: An online banking platform requiring OTPs for login or money transfers.

Dedicated Virtual Number:

• Purpose: Own a unique number exclusively for your business to receive inbound messages from customers.

• Benefits:

  • Personalize interactions by responding from a consistent branded number.

  • Keep records of all incoming customer queries in one centralized location.

  • Ideal for customer service and ongoing two-way communication.

Shared Virtual Number:

• Purpose: Use a shared number at a lower cost while still managing inbound SMS.

• Benefits:

  • Cost-effective solution for smaller campaigns or initial testing.

  • Quick, straightforward setup with minimal overhead.

  • Access to incoming messages segmented by shortcodes or keywords.